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What makes up the amount due ​

A booking's total is not just the rental cost. It includes:

ComponentWhen it appears
Rental costAlways
Delivery and pickupIf the handover or return is outside the office
EquipmentChild seats, boosters, chargers, and more
Catalog add-onsServices from the additional services catalog
InsuranceIf taken out
WashingIf returned dirty
Additional driversBy the number added
Extra hoursBeyond full days
MileageIf the included limit is exceeded
DamageBased on the return inspection
FuelIf returned with a less than full tank
FinesAssigned to this booking
OtherOne-off charges
DepositUntil the vehicle is returned

The deposit is part of the amount due

Until the vehicle is returned, the deposit is a component of the amount due — and usually the largest one. After the return it drops out.

That's why the amount due drops sharply at the moment of return, even though no charges were canceled. This is not a rental recalculation but the deposit leaving the total.

Why the total is higher than the daily price

The daily price is only the first line. Everything added at handover and found at return goes into the same total — along with the deposit, while it is there.

How to change the amount ​

  1. Open booking editing.
  2. Edit a component, not the total: delivery, equipment, add-ons, insurance, deposit.
  3. Save — the total will be recalculated automatically.

Charges based on the return — washing, fuel, damage, excess mileage — are usually added at return. Washing and damage charges can also be changed in the services section of the editing form, and excess mileage can be changed manually.

This article was prepared with AI and may contain inaccuracies. Report an error